The Beacon

The BEACON is a blog for sharing ongoing light news about employees and events happening around post offices and plants in the Northern New England District of the U.S. Postal Service



Tuesday, May 1, 2012

Alert Associate Helps Bust Fraud Attempt

Nashua, NH -- Retail Associate Nancy Carver called Loris, SC, Postmaster Bobbie Green about a customer who had mailed an Express Mail shipment containing $5,000 in postal money orders to Green's office. Nancy was suspicious of the transaction. She thought her customer might be the target of a mail fraud scam. 

Green contacted Postal Inspectors, who investigated the incident and confirmed the customer was indeed a potential scam victim. Inspectors successfully recovered the postal money orders and returned them to the customer.

A Satisfying Deal



    Kevin Flanagan and Jon Ford
   
SALEM, NH – Seeing a steady stream of customers on the very day an advertising piece hits mailboxes is a small business owner’s dream.

When Jon Ford opened Devanti's Roast Beef & Pizzeria in May 2011, he tried traditional advertising to promote his new business: Val-Paks, weekly circulars, and newspapers, but had little success.

Then, Salem Letter Carrier Kevin Flanagan introduced Ford to Every Door Direct Mail. After seeing impressive results with his first mailings of 10,000 menus using the new program, Ford placed a second order for 25,000 more.

 When asked what he likes best about Every Door Direct Mail, Ford says, “price, ease of use and the ability to target specific routes.” Flanagan relates that Ford received a call from a customer who had received the menu inquiring about the exact location of the pizzeria. “Jon explained to him that it was right next door to Planet Fitness,” he said. “The customer said laughingly that he works out at that gym three times a week and never noticed Devanti's was in the same plaza!”

“This is a great example of how well Every Door Direct Mail can work for any small business on a limited budget,” said Salem Postmaster Heidi Stewart, who helped facilitate the sale.